Privacy Policy
Who is responsible for processing your personal data?
Château de Vaux-le-Vicomte, whose operating company SCI Valterre is registered under number RCS 24-01-1994 393 246 418 and whose registered office is located at Vaux-le-Vicomte, 77950 Maincy, France, is responsible for the processing of personal data.
The purpose of this processing is the administration of sales, the management of relations with the public, and the analysis of activities related to these processes.
Definitions
Publisher: The natural or legal person who publishes online public communication services.
The Website: All websites, web pages, and online services offered by the Publisher.
User: Any person using the Website and its services.
Nature of the data collected
As part of the use of the Website, the Publisher may collect the following categories of data concerning its Users:
- Civil status, identity, and identification data
- Connection data (IP addresses, event logs, etc.)
Disclosure of personal data to third parties
No disclosure to third parties
Your data is not disclosed to any third parties. However, you are informed that it may be disclosed in accordance with a law, regulation, or by decision of a competent regulatory or judicial authority.
Prior information in the event of disclosure of personal data to third parties following a merger or acquisition
Prior information and possibility to opt out before and after the merger/acquisition
In the event that we take part in a merger, acquisition, or any other form of asset transfer, we undertake to ensure the confidentiality of your personal data and to inform you before it is transferred or becomes subject to new privacy policies.
Purpose of the reuse of collected personal data
Carrying out operations relating to customer management, including:
- contracts: orders, deliveries, invoices, accounting, including customer account management
- loyalty programs within one or more legal entities
- monitoring customer relations such as satisfaction surveys, complaint handling, and after-sales service
- selecting customers for studies, surveys, and product tests (unless consent has been obtained as provided in Article 6, these operations must not lead to profiling revealing sensitive data such as racial or ethnic origin, philosophical, political, union or religious opinions, sexual life, or health information)
Carrying out prospecting operations
- management of technical prospecting operations (including standardization, enrichment, and deduplication of data)
- selection of individuals for loyalty campaigns, prospecting, surveys, product testing, and promotional actions
- conducting solicitation campaigns
Production of commercial statistics
Organization of competitions, lotteries, or promotional operations
(excluding online gambling subject to approval by the French Online Gambling Regulatory Authority)
Management of requests for access, rectification, and objection rights
Management of unpaid debts and disputes
(provided it does not concern criminal offenses and does not result in exclusion from a right, service, or contract)
Management of customer reviews regarding products, services, or content
Data aggregation
Aggregation with non-personal data
We may publish, disclose, and use aggregated information (information relating to all our Users or specific groups of Users combined in such a way that no individual User can be identified) and non-personal information for industry and market analysis, demographic profiling, promotional and advertising purposes, and other commercial purposes.
Aggregation with personal data available on the User’s social media accounts
If you connect your account with another service in order to enable cross-posting, that service may share with us your profile information, login information, and any other information that you have authorized to be disclosed. We may combine this information with data relating to other Users, groups, accounts, and personal data available about the User.
Collection of identity data
Free access
Browsing the Website does not require registration or prior identification. It can be done without providing personal data (such as name, surname, address, etc.). We do not record any personal data for simple consultation of the Website.
Collection of identification data
Use of the User’s identifier only for access to services
We use your electronic identifiers solely for and during the execution of the contract.
Collection of device data
No collection of technical data
We do not collect or store any technical data from your device (IP address, internet service provider, etc.).
Cookies
Cookie retention period
In accordance with the recommendations of the French Data Protection Authority (CNIL), the maximum retention period for cookies is 13 months after their first placement on the User’s device, as is the validity period of the User’s consent for the use of these cookies. The lifetime of cookies is not extended at each visit. User consent must therefore be renewed after this period.
Purpose of cookies
Cookies may be used for statistical purposes, particularly to optimize the services provided to Users based on the processing of information relating to frequency of access, page personalization, operations performed, and information consulted.
You are informed that the Publisher may place cookies on your device. The cookie records information relating to your browsing on the service (pages visited, date and time of consultation, etc.), which we may read during your subsequent visits.
User’s right to refuse cookies
You acknowledge that you have been informed that the Publisher may use cookies. If you do not wish cookies to be used on your device, most browsers allow you to disable cookies through their settings options.
Retention of technical data
Retention period
Technical data is retained only for the time strictly necessary to achieve the purposes mentioned above.
Retention period of personal data and anonymization
Retention during the contractual relationship
In accordance with Article 6-5° of French Law No. 78-17 of 6 January 1978 on Information Technology, Data Files and Civil Liberties, personal data subject to processing is not retained beyond the time necessary for fulfilling obligations defined when the contract was concluded or during the predefined duration of the contractual relationship.
Retention of anonymized data after the contractual relationship / after account deletion
We retain personal data only for the time strictly necessary to achieve the purposes described in these Terms. Beyond this period, the data will be anonymized and kept solely for statistical purposes and will not be used in any other way.
Deletion of data after account deletion
Data purging mechanisms are implemented to ensure effective deletion once the retention or archiving period necessary for the defined purposes has expired. In accordance with French Law No. 78-17 of 6 January 1978, you also have the right to request deletion of your data at any time by contacting the Publisher.
Deletion after 3 years of inactivity
For security reasons, if you have not logged into the Website for a period of three years, you will receive an email inviting you to log in as soon as possible; otherwise your data will be deleted from our databases.
Account deletion
Deletion upon request
Users may delete their account at any time by making a request to the Publisher or via the account deletion option available in the account settings.
Deletion in case of violation of the Terms
In the event of violation of one or more provisions of the Terms or any other incorporated document, the Publisher reserves the right, without prior notice and at its sole discretion, to terminate or restrict your access to the services, your account, and all Websites.
Security breach notification
Information of the User in the event of a security breach
We undertake to implement all appropriate technical and organizational measures to ensure a level of security appropriate to the risks of accidental, unauthorized, or unlawful access, disclosure, alteration, loss, or destruction of personal data concerning you.
If we become aware of unlawful access to personal data stored on our servers or those of our service providers, we undertake to:
notify you of the incident as soon as possible
examine the causes of the incident and inform you
take reasonable measures to mitigate the negative effects and potential damage resulting from the incident
Limitation of liability
The commitments defined above regarding notification of security breaches cannot be interpreted as an acknowledgment of fault or liability regarding the occurrence of the incident.
Transfer of personal data abroad
No transfer outside the European Union
The Publisher undertakes not to transfer Users’ personal data outside the European Union.
Modification of the Terms and the Privacy Policy
In the event of modification of these Terms, we undertake not to substantially reduce the level of confidentiality without prior information to the persons concerned.
We will inform you of any substantial modification and will not reduce the level of confidentiality of your data without informing you and obtaining your consent.
Applicable law and dispute resolution
Arbitration clause
You expressly agree that any dispute arising from these Terms, particularly regarding their interpretation or execution, will be subject to arbitration in accordance with the rules of the arbitration platform chosen by mutual agreement, to which you agree without reservation.
Data portability
The Publisher undertakes to provide you, upon simple request, with all data concerning you. Users are thus guaranteed better control over their data and retain the possibility of reusing it. These data will be provided in an open and easily reusable format.
How to exercise your rights
You may exercise the above rights with Château de Vaux-le-Vicomte by sending a request along with proof of identity (copy of an identity document) to the following address:
By mail:
Château de Vaux-le-Vicomte
77950 Maincy
France
By email:
contact@vaux-le-vicomte.fr
In accordance with applicable regulations, you may unsubscribe at any time from Château de Vaux-le-Vicomte mailing lists by:
clicking the unsubscribe link at the bottom of all emails, or
sending an email to: contact@vaux-le-vicomte.fr