FAQs

  • Do I have to book my visit online?

It is possible to book your tickets online, but is not mandatory. You may buy your ticket directly at the ticket office.
No booking by phone.

  • How do I book online tickets?

Undated, Candlelit and Day tickets can be used until the date shown on the ticket.
Caution, Guided tours or restaurant tickets are dated.
Tickets are to be printed  directly out at home. If you don’t have a printer, please present your phone (with the ticket recorded beforehand in PDF format) Book Online

  • How do I get to Vaux-le-Vicomte without a car?

There is a “Châteaubus” shuttle to pick visitors up from the Verneuil l’Etang train station to the Château de Vaux-le-Vicomte. You can also take a taxi from the train station Gare de Melun (you will have to take the train from Paris Gare de Lyon) More information here

  • How long does the visit last?

The visit of the estate lasts about 3 hours . The ideal is to spend the day at Vaux-le-Vicomte in order to take full advantage of the French formal garden.

  •  Are there activities for children?

Yes, period costumes are available for rent (no booking required) during daytime visits (events excluded).
During the special events (Easter, the Grand Siecle Experience…) free activities are offered to children. More information here

  • Is there somewhere to eat on site?

Two restaurant are at your disposal: le Relais de l’Ecureuil (open for lunch, without reservation) and Les Charmilles (only on Saturday during the candlelit evenings, online booking required).
You can also enjoy a glass of champagne and its macaroons, comfortably seated in deckchairs at the bar Le Songe de Vaux.
There are picnic areas in two locations:

    • Next to the Grand Canal
    • Opposite the ticket office, on the far side of the road
  • Is it possible to leave the estate and come back later in the day?

Exits are not permanent, make sure you keep your ticket entrance.

  • At what time can I arrive with a candlelit ticket?

From 2 PM. You can access the estate until midnight. Caution: the château is closed between 6:00 and 7:00 PM in preparation for the candlelit evening (last entrance at 5:15 PM).  The rest of the estate remains open to evening ticket holders.

  • Do I have to by an entrance ticket to access the restaurant Les Charmilles?

Yes, you must pay an admission fee, even if you only want to have dinner. This ticket gives you access to the château, the garden and the Carriage Museum until midnight.

  • Is the château accessible for visitors with reduced mobility?

Yes, a disabled access ramp is available at the entrance, on the right of the large entrance gates. The toilets at the entrance are also available for reduced mobility visitors.
Reduced entry price (limited acces). Read More

  • Where can I park?

The parking is free, including buses.

  • Is the château accessible for visitors with strollers?

Pushchairs and strollers are not allowed inside the château but are welcome throughout the rest of the estate.

  • Cancellation/ Transfers ?

Tickets are non-refundable and non-transferrable.

  • Are there guided tours ?

We propose guided tours of the château for individuals in French only,  every weekend (opening season) at 2 PM and 4 PM. Duration: 1 h 30 – Price per person: 5€ – booking required on internet. Audioguides can also be rented (3€) at the entrance of the château (9 languages available). If you wish to book a private guide in your language, you can consult our list of guides HERE

  • What forms of payment are accepted?

Bank cards, (Visa, Master, American Express), cheques, cash, traveler’s check
The restaurant accept Bank cards (except the American Express) and luncheon vouchers.

  •  How many people can you qualify for a group rate?

Group rates shall apply for 20 people and more, available by reservation. Learn more

  • Are animals allowed?

Pets are not allowed on the estate, except for guide dogs.

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